Thank you for shopping at We strive to provide you with the best shopping experience possible. However, if you are not entirely satisfied with your purchase, we’re here to help.

Cancellation Policy

Please note that once an order is placed, it cannot be cancelled after 3 days of delivery. We understand that circumstances may arise where you may need to cancel your order, but we request you to make any cancellations within the first 3 days of receiving your order. After this period, we won’t be able to process any cancellation requests.

Refund Policy

We offer refunds on products that are eligible for cancellation. However, please note that customized products are not eligible for a refund. Customized products are specifically made for you and cannot be resold. Therefore, we encourage you to review your customized product carefully before placing an order.

If you wish to return a non-customized product, you can do so within 7 days of receiving your order. To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging with the product tag intact. Please ensure that the invoice and product tag are included with the returned product.

Replacement Policy

In case of any manufacturing damages, we provide a 7-day replacement period. If you receive a product with manufacturing defects, please contact our customer support within 7 days of receiving the order. Our team will guide you through the replacement process and ensure that you receive a new product in perfect condition.

Bags purchased from our store come with a 30-day service warranty. This warranty covers any manufacturing damages that may occur within the first 30 days of purchase. If you encounter any issues with your bag within this period, please contact our customer support for assistance.

Contact Us

If you have any questions or concerns about our cancellation and refund policy, please feel free to contact our customer support team. We are here to assist you and provide any further clarification you may need.